Privacy Policy

Privacy Policy

Introduction

Welcome to https://adult-adhd-therapy-scottsdale-az.storysurge.net (hereinafter referred to as “our website” or “we”). We prioritize your privacy and are committed to protecting your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information when you interact with our online platforms, services, and applications.

Scope

This policy covers all aspects of our website, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services linked from our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices for the following interactions:

  1. Using Our Services: When you sign up and use our applications, services, and tools as an authorized user, we collect and process your personal information to provide personalized experiences.
  2. Visiting Our Websites: Every time you access or interact with our websites, whether through browsing or providing feedback, certain data is collected automatically, including IP addresses and browser type.
  3. Communication: We may reach out to you via various channels, such as email, calls, or SMS, to deliver newsletters, promotional offers, or important updates. You can manage your communication preferences in your account settings.

Personal Data Collection

We gather diverse types of personal information to enhance your experience and personalize our services:

  • Account Information: This includes your username, password (hashed), email address, and any profile details you choose to share.
  • Payment Details: We collect payment information when you make purchases or subscribe to our premium services, including credit/debit card numbers (securely stored), billing addresses, and payment history.
  • Financial Data: Some financial transactions may involve the collection of bank account details for direct payments or to facilitate refunds.
  • Purchase History: Records of your purchases, order history, and product preferences are maintained for customer service purposes and to improve our offerings.
  • Mobile Device Identifiers: We may access unique identifiers from your mobile device, such as IP addresses and device tokens, for analytics and personalization.
  • Location Data: With your consent, we can track your location to provide location-based services and tailor content accordingly.
  • Feedback and Reviews: Your comments, reviews, and ratings are valuable to us, helping improve our products and services.
  • Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms to enhance your profile on our site.
  • Product Details: When you interact with our e-commerce features, product information such as items viewed, added to cart, or purchased is recorded.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to improve your experience on our website:

  • Strictly Necessary Cookies: These ensure basic functions of our site, like allowing you to log in.
  • Preference Cookies: They remember your settings and preferences, such as language choice.
  • Analytics Cookies: Used to understand how visitors interact with our sites, providing insights for improvements.

Users have control over non-essential cookies through our built-in Cookie Manager, allowing them to customize their cookie preferences.

Data Retention and Deletion

We follow strict data retention policies, keeping personal data only as long as necessary for the purposes it was collected:

  • Legal Requirements: We retain data as per applicable laws, regulations, and legal obligations.
  • Business Needs: Personal information is stored to fulfill specific business functions, improve services, and conduct analytics.
  • Upon Request: If you request the deletion of your account or personal data, we will remove or anonymize it from our systems promptly.

Security Measures

We take robust measures to safeguard your data:

  • Encryption: We use encryption protocols for data in transit and at rest to protect sensitive information.
  • Secure Third-Party Processing: For certain services, we engage trusted third parties who comply with stringent security standards to handle your data securely.

Children’s Privacy

Our services are not intentionally designed for children under 18 years old. We do not knowingly collect or solicit personal information from minors. Parents or guardians should ensure that their children use our website and services only with parental consent.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you and its accuracy.
  • Rectification: If your information is incomplete or incorrect, you have the right to ask for corrections.
  • Erasure/Right to be Forgotten: In certain circumstances, you can request the deletion of your data.
  • Restriction: You may restrict the processing of your personal data in specific situations.
  • Data Portability: You have the right to receive a copy of your data in a structured, commonly used format.
  • Objection: You can object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You are protected from unfair treatment due to exercising your data rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience. We will respond to your request within the required timeframe as per applicable laws.

Changes to Privacy Policy

We reserve the right to update this policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Us

For any questions, concerns, or requests related to privacy or data protection, please reach out:

We appreciate your trust in us, and we are committed to maintaining the highest standards of data privacy and security.